Return policy details
Unused and unopened within 14 days. By unused we mean not used.
Not suitable or having changed your mind after being used will not be accepted. If used we will not accept a return except where the item is faulty.
If a returned faulty item proves not to be faulty or has been used or set up incorrectly, then item will be returned to the sender at their cost.
A full refund will be issued within 3 days of receipt of the item. The method of refund will be a reversal of the original payment. Paid by PayPal, refund by PayPal, paid by cheque refund by cheque, etc.
Refunds by law:
In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab