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Blair, Gary Ryan : Everything Counts: 52 Remarkable Ways
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Located in: Wanneroo, WA, Australia
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eBay item number:256297325573
Item specifics
Condition
Publication Year
2009
Type
Textbook
Format
Hardcover
Language
English
Book Title
Everything Counts: 52 Remarkable Ways to Inspire Excellence and Drive Results
Item Height
234mm
Author
Gary Ryan Blair
Publisher
John Wiley & Sons Inc
Topic
Management
Item Width
167mm
Item Weight
528g
Number of Pages
288 Pages
About this product
Product Information
Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts. Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance. A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness Helps you motivate your people and teams to achieve better results on both the personal and organizational level Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!
Product Identifiers
Publisher
John Wiley & Sons Inc
ISBN-13
9780470504567
eBay Product ID (ePID)
96034321
Product Key Features
Book Title
Everything Counts: 52 Remarkable Ways to Inspire Excellence and Drive Results
Format
Hardcover
Language
English
Topic
Management
Publication Year
2009
Type
Textbook
Number of Pages
288 Pages
Dimensions
Item Height
234mm
Item Width
167mm
Item Weight
528g
Additional Product Features
Country/Region of Manufacture
United States
Seller assumes all responsibility for this listing.
eBay item number:256297325573
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Item location:
Wanneroo, WA, Australia
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