eBay item number:
Seller assumes all responsibility for this listing.
Brand new: An item that has never been opened or removed from the manufacturer’s sealing (if applicable). Item
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Business seller information
Analogue Seduction Ltd
The Manor House Manor View Whittlesey
Item must be returned within
14 days after the buyer receives it
The buyer is responsible for return postage costs.
Return policy details
We want you to feel happy with your purchase, so if for any reason you are not, you may send your item(s) back to us within 14 days for a full refund or exchange-free of charge.
Please note, postage costs are non refundable except in the following circumstances:
* the item you receive is different to that ordered.
* OR the item you receive is damaged or faulty.
In the above cases a full refund/exchange will be issued including any additional postage costs incurred by the buyer.*
*Please note, we can only refund up to the minimum postage amount required to send your item(s) back to us. Therefore, we always recommend that items be returned to us using royal mails 2nd class service with recorded delivery for insurance purposes.
All items must be returned to us in their original condition within 14 days of receipt. Please let us know before hand why you are planning on sending an item back to us and remember to include this information in your return. It is also vital that you include your user id & item number so we can deal with your request for a refund or exchange as quickly as possible
All refunds will be issued via your original method of payment and normally take up to 3 working days to process.
Refunds by law:
In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab