Return policy details
FULL MONEY BACK GUARANTEE!
NO NONSENSE FULL REFUND IF NOT AS DESCRIBED AND/OR AS SHOWN IN PHOTO (THIS INCLUDES RETURN POSTAGE, AS PRE-AGREED - CONTACT US FOR METHOD TO BE USED). AND IF YOUR NOT COMPLETELY SATISFIED WITH YOUR ITEM, THEN YOU CAN RETURN FOR A FULL REFUND - EXCLUDING THE RETURN POSTAGE. ITEMS RETURNED FOR OTHER REASONS ARE REFUNDED EXCLUDING ANY/ALL POSTAGE COSTS! WE DO NOT OFFER PARTIAL REFUNDS OR EXCHANGES UNDER ANY CIRCUMSTANCES.
ALL ITEMS MUST BE RETURNED IN THE SAME CONDITION THEY WERE RECEIVED-IN WITHIN 14 DAYS OF DELIVERY DATE (CUSTOMERS ARE SOLELY RESPONSIBLE FOR THE SAFE RETURN OF THE GOODS). AND IF OPENED, SEALED ITEMS/GAMES CANNOT BE ACCEPTED FOR RETURN - Therefore, if you have paid for a sealed game but are going to open, to save any risk of wanting to return you can always ask us to open and send a photo before we ship out. We never re-seal games, or sell re-sealed games unless they are clearly stated as re-sealed in the description - but this is very rare. And please don't worry as we have over 11 years experience in selling sealed games, so we know if an item is genuine or not, and any suspected re-sealed games are always opened prior to listing. But if you do purchase a sealed game and claim that it was a re-seal on delivery to you, then we will not compensate in anyway - as all sealed games are none returnable once-opened, unless you ask us to open prior to sending. SEE OUR BUSINESS DETAILS NEAR BOTTOM OF DESCRIPTION FOR RETURN ADDRESS, BUT DON'T FORGET TO CONTACT US PRIOR TO SENDING.
Refunds by law:
In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab