Measuring ITSM : Measuring, Reporting, and Modeling the IT Service Management Metrics That Matter Most to IT Senior Executives by Steinberg Randy (2013, Trade Paperback)

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Finally, here is a book that shows you how! UK Release Date 2013-12-04. At The Nile, if you're looking for it, we've got it. Country of Publication Canada. Place of Publication Victoria. Publication Date 2013-12-04.

About this product

Product Identifiers

PublisherTrafford Publishing
ISBN-101490719458
ISBN-139781490719450
eBay Product ID (ePID)189774709

Product Key Features

Book TitleMeasuring ITSM : Measuring, Reporting, and Modeling the IT Service Management Metrics That Matter Most to IT Senior Executives
Number of Pages196 Pages
LanguageEnglish
Publication Year2013
TopicReference, General
GenreComputers, Technology & Engineering
AuthorSteinberg Randy
FormatTrade Paperback

Dimensions

Item Height0.4 in
Item Weight9.6 Oz
Item Length9 in
Item Width6 in

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