Don't Shoot the Dog!: The New Art of Teaching and Training by Karen Pryor (Paperback, 2002)

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The principles of the revolutionary "clicker training" method. Eight methods of ending undesirable habits - from furniture-clawing cats to sloppy room-mates. The ten laws of "shaping" behaviour - for results without strain or pain through "affection training". Tips for house-training the dog, improving your tennis game, or dealing with an impossible teenager. Explorations of exciting new uses for reinforcement training.