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Assertiveness is a way of life, way of doing business based on mutual respect and regard. Assertiveness and diversity are closely entwined. It is t possible for people to be assertive if they do t feel safe. Many people throughout the world do t feel safe, are t safe, and live and work in fear, because they are different from the majority and, or from a cultural 'rm'. To be assertive, to enjoy assertive relationships and to develop assertive organizations are business goals of many organizations expressed in values and beliefs, such as respect and dignity, openness and honesty, diversity and inclusivity. This book explores the relationship between being able to be truly oneself and assertive and illustrates with personal stories and case studies how individuals, teams and organizations can make a difference and can make it possible for everyone to be valued for who they are and respected for what they do through connection and relationship.
Anni Townend is a leadership consultant, coach and facilitator with over twenty years of experience working with people in organisations. The focus of her work is on helping people to develop greater self-confidence, meaning and purpose, and to enjoy more positive and creative working relationships in which there is true respect and understanding. www.annitownend.com