Praise for CMMI(R) Survival Guide Traveling down the CMMI road can be difficult and time-consuming. Garcia and Turner have given us a practical roadmap that addresses the key points to learn as well as the many potholes to avoid. Their Survival Guide is a most valuable resource for the journey. It will help immeasurably in achieving the process improvement that you seek. -Dr. Howard Eisner, Distinguished Research Professor, George Washington University Helps you get to the 'red meat' of the CMMI quickly and with minimum pain. -Donald J. Reifer, President, Reifer Consultants, Inc. The best words I can offer potential readers is that you must have this book, t on your shelf, but with you for repeated reading to glean new ideas or reinforce old ones you gained from the past readings. If you have ever been directly involved in a process improvement initiative or if you are starting one, this book can only help you to do a better job. And while [the authors] may t have written this book explicitly for experienced consultants, I found it a great reference even for those of us who helped start this industry, because it provides clear and useful answers to those tough questions we are asked all of the time. -Tim Kasse, CEO and Principal Consultant, Kasse Initiatives LLC This book contains practical (working) tips for the 'getting started' phase of process improvement, which is the hardest one in the road to improving one's processes. -Agapi Svolou, Principal of Alexanna, LLC, and SEI CMMI Transition Partner The authors have done an outstanding job in providing guidance for process improvement from a practical perspective. Instead of focusing on a single technique or approach, they have provided a variety of methods for process improvement implementation and have framed their discussion with rich context from lessons learned. The concepts described in this book will be useful to both those starting CMMI implementations and to those who are well into their journey but are still looking for ways to lessen the pain and provide value-added improvements. Reading the book is like being in the audience during a live presentation by SuZ and Rich-they wrote the book as they would present the information to a live audience. -Bill Craig, Director, Software Engineering Directorate, AMRDEC, RDECOM I have been involved in process improvement since the early 90's and many of the mistakes that I made could have been prevented if this book had been available then. -Claude Y. Laporte, Professor, ETS Universite du Quebec Primarily, the book is practical. The guidance presented is geared toward someone who is t exactly sure why they need process improvement, but is presented with the fact that they must do it. Very often these are smaller organizations, with limited resources, and uncertain support from above. As I read the book, I thought almost immediately of a couple of organizations with which I am familiar who could use this kind of tutelage. There are real, and useful, techniques in this book that I believe can help these kinds of organizations prioritize and establish reasonable plans for improving the processes in the organization. I also like the sidebars and personal observations. Discussions of experience can really help organizations through the various pitfalls that are part of developing and deploying processes. It makes the book more of a 'real life' guide, and t a theoretical exercise. Finally, the book is an enjoyable read. The conversational style of the book (and the humor) make it much easier to read than many of the books I have read in the past. -Alexander Stall, Principal Process Improvement Engineer, Systems and Software Consortium The CMMI provides a framework for process improvement spanning the life cycle of a product or service, from conception through delivery and maintenance. Widely and beneficially adopted around the world, the size and apparent complexity of the framework have netheless bee
Suzanne (SuZ) Garcia is a senior member of the technical staff at the Software Engineering Institute of Carnegie Mellon University. Since the early 1990's, Suz has led, authored, or reviewed a broad range of CMMs, covering all the topics contained in the latest CMMI. In addition, she has spent the past decade developing and applying techniques that support CMMI implementation in diverse settings, from adoptions by smaller organizations to adoptions in large, system-of-systems, contexts. Richard Turner is a Fellow at the Systems and Software Consortium. For more than thirty years, he has worked with industry, government, and academia to improve the development and acquisition of complex, software-intensive systems. A member of the initial CMMI author team, he has led process improvement initiatives in information technology, system engineering, and software acquisition. He is a coauthor of Balancing Agility and Discipline: A Guide for the Perplexed (Addison-Wesley, 2004) and CMMI(R) Distilled, Second Edition (Addison-Wesley, 2004).