Exclusively from McGraw-Hill Professional and InfoComm International, the leading audio visual association, this official exam guide covers the latest CTS Certified Techlogy Specialist exam for AV professionals.CTS Certified Techlogy Specialist Exam Guide, Second Edition offers complete coverage of the InfoComm Certified Techlogy Specialist (CTS) designation--the leading internationally recognized audio visual (AV) certification. The CTS credential is based on InfoComm's performance standards for the AV industry and is vendor neutral. This official guide covers all of the exam objectives and features objective callouts at the beginning of each chapter, exam tips, and practice questions with in-depth answer explanations. Electronic content includes one all-new official practice exam and an Adobe Digital Editions eBook Contains a revised four-color insert Covers all topics in the 2013 exam update, including increased IT security, networking, and business content Ideal as both an exam guide and an on-the-job referenceComplete coverage of all exam topics: Site survey; Gathering customer information; Evaluating and recommending changes to a site environment; Developing a functional AV scope; Designing, providing, and selling AV solutions; Conducting a vendor selection process; Marketing AV techlogies; Operating AV solutions; Conducting maintenance activities; Managing AV business operations; Managing AV projects and personnel; Conducting estimating, purchasing, and job costing activities; Troubleshooting and repairing AV solutions
Brad Grimes is a senior writer/editor for InfoComm International, an adjunct faculty member of InfoComm University, and the former editor of Pro AV magazine. He has been writing about technology for more than 20 years, including positions covering IT for Ziff Davis, International Data Group, and Post Newsweek Tech Media (now 1105 Government Information Group). Brad's work has been recognized by the American Business Media, the American Society of Business Publication Editors, and the American Society of Magazine Editors. InfoComm International is the leading nonprofit association serving the professional AV communications industry worldwide. Founded in 1939, the association offers industry expertise and market research serving press and others seeking information about the industry. Through activities that include tradeshows, education, certification, government relations, outreach and information services, InfoComm promotes the industry and enhances members' ability to conduct business successfully and competently.