Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional ter of work.
Vincent R. Waldron is Professor of Communication Studies at Arizona State University.
Vincent R. Waldron
Date of Publication
Social Sciences: Textbooks & Study Guides
Key Themes in Organizational Communication
Place of Publication
Country of Publication
black & white line drawings, black & white tables, figures