Approved by BCS and ECDL Foundation. This training guide has been written specifically for the ECDL Using Email and the Internet(BCS ITQ level 1 Using E-mail, syllabus 1.0). Each exercise has been designed to gradually build up your kwledge of Microsoft Outlook 2010 using a simple, step-by-step approach. You will learn the main features of the application and gain an understanding of fundamental e-mail concepts. This includes practical experience in sending and receiving e-mail and working with a calendar. To complete this unit you will also need ECDL Using Email and the Internet Part 1.