Essentials of Intentional Interviewing: Counseling in a Multicultural World by Carlos Zalaquett, Allen Ivey, Mary Ivey (Paperback, 2015)

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An excellent guide to interviewing in the helping professions, ESSENTIALS OF INTENTIONAL INTERVIEWING, 3rd Edition, presents the authors' renowned microskills model, which revolutionized modern understanding of the counseling and therapy process by teaching vital interviewing skills step-by-step.