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- DescriptionWhen organizations apply old methods of problem-solving to new kinds of problems, they may accomplish only temporary fixes or some ineffectual tinkering around the edges. Today's problems are a new breed -- open, complex, dynamic, and networked -- and require a radically different response. In this book, Kees Dorst describes a new, invation-centered approach to problem-solving in organizations: frame creation. It applies design thinking, but it goes beyond the borrowed tricks and techniques that usually characterize that term. Frame creation focuses t on the generation of solutions but on the ability to create new approaches to the problem situation itself. The strategies Dorst presents are drawn from the unique, sophisticated, multilayered practices of top designers, and from insights that have emerged from fifty years of design research. Dorst describes the nine steps of the frame creation process and illustrates their application to real-world problems with a series of varied case studies. He maps invative solutions that include rethinking a store layout so retail spaces encourage purchasing rather than stealing, applying the frame of a music festival to understand late-night problems of crime and congestion in a club district, and creative ways to attract young employees to a temporary staffing agency. Dorst provides tools and methods for implementing frame creation, offering t so much a how-to manual as a do-it-yourself handbook -- a guide that will help practitioners develop their own approaches to problem-solving and creating invation.
- Author BiographyKees Dorst is Professor of Design Innovation at the University of Technology, Sydney. He is the author of Understanding Design: 175 Reflections on Being a Designer and the coauthor of Design Expertise.
- Author(s)Kees Dorst
- PublisherMIT Press Ltd
- Date of Publication15/05/2015
- SubjectManagement Techniques: Professional
- Series TitleDesign Thinking, Design Theory
- Place of PublicationCambridge, Mass.
- Country of PublicationUnited States
- ImprintMIT Press
- Content Note36 b&w illus.
- Weight454 g
- Width152 mm
- Height229 mm
- Spine14 mm
- Interest AgeFrom 18
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