This book argues that the authoritarian depiction of Frederick Taylor trivializes his important contribution. Schachter's analysis of Taylor's work shows that he actually originated many of the human relations insights that the literature attributes to Mayo, Maslow, and McGregor. Introduced are two major arguments. Through an examination of Taylor's work, a new way of understanding his actual approach to management is opened. Also discussed are the political and historical reasons that led to the distortion of his work.
Hindy Lauer Schachter is Professor of Social Sciences at New Jersey Institute of Technology. She is author of Public Agency Communications and articles in Public Administration Review and Administration and Society, among other journals.