A complete guide to veterinary office management, Front Office Management for the Veterinary Team, 2nd Edition focuses on the day-to-day front office skills you need to become a valuable member of the veterinary team. It covers duties ranging from scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagstic laboratory services, and communicating effectively and compassionately with clients. This edition includes an updated chapter on pet health insurance and wellness programs as well as updated coverage of office procedures and techlogy. Step-by-step instructions simplify essential front office tasks!
Elsevier - Health Sciences Division
Date of Publication
Paperback / softback
Place of Publication
Country of Publication
colour illustrations, colour illustrations, colour line drawings, colour tables, figures