Most approaches to conflict resolution and negotiation result in just temporary settlement, compromise, or capitulation. This book offers new principles and new tools to show how to get to real, lasting resolution of any kind of personal, business, organizational, or community conflict. This thoroughly revised and updated work focusing on how to resolve conflict in a holistic, win-win manner incorporates the timeless wisdom of the first edition with new learning and applications.
Stewart Levine's life's work has been around creating agreement and empowerment in the most challenging circumstances. As a practicing lawyer he realized that fighting was a very ineffective way of resolving problems. He designed conversational models that create Agreements for Results, and a quick return to productivity when those working relationships break down.