You may be trying to fix the healthcare system in your country...or dealing with family break-up...or exploring change - and making it happen - in your organisation...or worrying about how to look after your elderly parents...In any case, you'll kw that with some problems it's hard to kw where to start - we can't define them, we get in a muddle thinking about them, we may try to igre some aspect/s of them and - when we finally do something - they usually get worse. These problems are so entangled they become 'messy situations' and our first mistake is to try and fix them as we would fix a simple problem. But Systems Thinking offers a range of good ways of approaching these situations and unravelling them. Rosalind Armson is one of the world's foremost teachers and practitioners of Systems Thinking, and her remarkable book explains how these messes happen and what to do about them. Specifically, she sets out a series of sophisticated and challenging - but practical and easily learned - skills and techniques for thinking better when you're 'in a mess'. Whether you're new to Systems Thinking or have long experience, this book invites you to develop your skills through working with your own messy situations. It's written for managers, project managers, team leaders, 'change leaders', strategists,policy makers and concerned citizens as well as university students from a broad set of disciplines. Organisations and readers in education, healthcare, environmental management, IT planning and social care are just a few of those likely to find it helpful.
Rosalind Armson is a systems practitioner, scholar and teacher, having worked for many years as Senior Lecturer in Systems at the Open University in Milton Keynes (UK). She has extensive experience of using systems ideas to support individuals and organisations facing complex and uncertain situations. She also supports students and others in learning Systems Thinking. Rosalind and her colleagues have designed and delivered Systems Thinking courses to thousands of Open University students. She has a long-standing interest in how our thinking both enables and limits the opportunities we can see and take. She has worked with individuals, organisations and institutions seeking to survive and thrive in a world that presents enormous challenges. She is an independent consultant using her systems-thinking skills to enable others to work out what to do and how to do it. She aims to 'leave the skills behind' at the end of each consultancy engagement by building managers' systems-thinking capability.