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About this product
- DescriptionGroup Support System (GSS) research has found that content and process anymity influence problem solving groups. However, previous studies report mixed results on how GSS techlogy changes social influence processes and recognition of expertise which affect group performance. This thesis explored content and process anymity's affect on influence and perceived expertise using three treatments to derive possible explanations for the mixed results found in previous GSS research. The study developed a theoretical model of influence, perceived expertise, and performance. Using structural equation modeling, the study tested the relationships between expertise and participation rates, and overall group performance. An experiment was developed to explore how content and process anymity affect informational influence processes and recognition of expertise. Groups participated in conditions of complete anymity, process only anymity, and anymity. The results of this study suggest that varying levels of anymity affect the influence processes exhibited by decision- making groups. In general, it was found that in face-to- face groups, perceived expertise is based mostly on participation rates than actual expertise. In GSS-supported groups, influence and perceived expertise occur through different interaction processes and expertise is based mostly on the quality and merits of individual participants' comments.
- Author(s)Kevin V Thompson
- Date of Publication17/10/2012
- FormatPaperback / softback
- SubjectEducation & Teaching
- Country of PublicationUnited States
- Weight286 g
- Width189 mm
- Height246 mm
- Spine8 mm
- Format DetailsTrade paperback (US),Unsewn / adhesive bound
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