A popular maxim states that the only constant in business today is change. Whether the result of growth opportunities, new competition, techlogical advances or other internal and external factors, every business enterprise must manage change. Since the 1980s, companies have experimented with a method for driving change-High Performance Teams (HPTs), work teams that achieve a quantum leap in results in less than a year. Drawing from over 25 years of experience with HPTs, Marc Hanlan traces their history in a wide variety of industries, analyzes the key factors that contribute to success-or failure-and offers a comprehensive guide to building and managing them successfully. Featuring dozens of case examples and a detailed template for translating plans into action, High Performance Teams shows you how to: prepare the organization, select team leaders and members, set goals, accelerate development times, overcome obstacles, and measure results. Including an extensive bibliography and glossary of key terms and concepts, High Performance Teams will become an indispensable resource for business executives and owners, team leaders and members, and facilitators, trainers, consultants, and coaches. For shareholders, customers, and students of organizational behavior, High Performance Teams offers unique insight into the dynamics of breakthrough business performance.
MARC HANLAN is senior partner of High Performance Work Team Consulting, LLC, based in West Chester, Pennsylvania. A specialist in change management and high performance teams for over 25 years, he has designed and led work redesign initiatives in dozens of organizations, including Exelon and General Electric, and currently advises, consults, and presents on the topic throughout the country.