In Human Factors in Project Management, author Zachary Wong-a ted trainer and acclaimed leader of more than 250 project teams-provides a summary of people-based management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called Human Factors. Wong shows how these factors can be applied to the most challenging issues facing project managers today including* Motivating a diverse workforce* Facilitating team decisions* Resolving interpersonal conflicts* Managing difficult people* Strengthening team accountability* Communications* Leadership
Zachary Wong, Ph.D., is a manager at the Chevron Energy Technology Company in Richmond, California. He is a highly acclaimed instructor of human factors and team dynamics at the University of California at Berkeley Extension.