ITIL Foundation Exam Study Guide by Helen Morris, Liz Gallacher (Paperback, 2012)

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Everything you need to prepare for the ITIL exam ?. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.