This book focuses on the adoption of new techlogies led by information and communication techlogies by SMEs in developing countries. It identifies several factors that augment competitiveness of firms in the era of globalization. Contrary to the general belief these factors are t uniform across developing world. Based on the empirical evidence from firms located in Malaysia, India, Nigeria, Jamaica, and Costa Rica, the study concludes that firms cant remain competitive without institutional support. Since firms operate in different institutional and ecomic environment, form of support varies from one country to ather.
KAUSHALESH LAL earned his PhD degree from Erasmus University Rotterdam, The Netherlands. Prior to joining UNU-MERIT in 2003 he was associate professor at Institute of Economic Growth, Delhi, India. He has widely published in reputed international journals on the adoption of ICTs in developing countries. His research interests include various aspects of institutional environment, e-infrastructure, e-governance, and e-business in developing as well as developed world. Dr. Lal is on the panel of referees for several renowned international journals.