Jetiquette...the Customer Experience and You by Gailen David 9780595495207

Brand new: lowest price

AU $21.68

Free postage
  • Get it by Thu, 22 Mar - Tue, 10 Apr from Sydney, Australia
  • Brand new condition
  • • Returns accepted - 30 days money back
It's called Jetiquette. At the age of nine, Gailen David dreamed of a career in the airline industry. But David's life long love affair with the travel industry was quickly tainted by toxic interactions that spread like a cancer to co-workers and the passengers he once attentively served.