How do you build a great organization in a time of accelerating complexity and change? What are the specific things that leaders must do? In this fascinating book, entrepreneur and business consultant Eric Douglas draws on his work with large and small corporations, public agencies, and n-profit organizations to paint a clear picture of the specific practices that distinguish the high performers from all the rest. This is an indispensable guide for anyone in a position of leadership - or for anyone who aspires to be. It reveals both the fundamental systems at work in high-performing companies, as well as the specific day-to-day things that leaders must do to sustain high levels of success for themselves and their organizations.