Best-selling in Non-Fiction Books
Save on Non-Fiction Books
- AU $47.34Trending at AU $49.62
- AU $77.99Trending at AU $116.74
- AU $28.60Trending at AU $31.14
- AU $70.29Trending at AU $77.45
- AU $74.01Trending at AU $76.83
- AU $35.46Trending at AU $39.18
- AU $26.74Trending at AU $37.70
About this product
- DescriptionEd Harris reveals some of the reasons why millions of viewers and listeners contact the BBC to carp, complain and condemn. In this peek behind the scenes of the quirkiest corner of the corporation, Harris charts the transition of the complaints department from a cosy cottage industry through to outsourced high-tech Information Centre. As well as tweaking the collective memory of a nation glued to the box, the book should appeal to psychiatrists, psychoanalysts and other students of the human condition. After ten years managing the BBC's complaints department, Harris includes dozens of real-life examples ranging from the utterly hilarious to the downright dotty.
- Author BiographyEd Harris spent nearly 20 years in charge of the BBC's Complaints Department before writing this book.
- Author(s)Ed Harris
- PublisherPolperro Heritage Press
- Date of Publication01/05/2002
- SubjectPopular Culture & Media: General Interest
- Place of PublicationClifton-upon-Teme
- Country of PublicationUnited Kingdom
- ImprintPolperro Heritage Press
- Content Note40 illustrations
- Width150 mm
- Height210 mm
- Illustrator(s)David Lock
This item doesn't belong on this page.
Thanks, we'll look into this.