Nursing Leadership for Patient-centered Care: Authenticity Presence Intuition Expertise by Harriet Forman (Paperback, 2010)

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Regional Executive Director North Shore Long Island Jewish Health System. Too often, both nurses and patients witness major breakdowns in the health care system-ineffective communication, unrealistic nurse-patient ratios, tension among staff, abuse of authority, and most importantly, managers drawn away from patients due to administrative duties.