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Professional and Therapeutic Communication focuses on all aspects of interpersonal interaction that are essential to safe, high quality healthcare. It takes a practical approach to concepts fundamental to both the communication and therapeutic elements of the caring relationship and helps students develop essential skills for effectively communicating with clients, consumers and colleagues across a broad range of settings. With contributors from a range of professional groups including nursing, midwifery, psychology and occupational therapy, this book recognises the interprofessional nature of contemporary healthcare delivery and prepares students for future practice in diverse clinical environments. Key featuresCase studies and practitioner profiles engage readers in the day-to-day lives of health professionalsCritical thinking and reflection questions in each chapter help readers apply key concepts to real-life situations and reflect on their own experiencesKey terms, margin tes, summary points and useful web links in each chapter to support and further learning
Professor Melanie Birks, RN, PhD, BN, Med is Head of Nursing, Midwifery and Nutrition, School of Nursing and Midwifery, JCU Townsville Professor Ysanne Chapman RN, PhD, MSc (Hons), BEd (Nsg), GDE, DNE, DRM is Adjunct Professor, James Cook University Ms Jenny Davis, RN, RM, MMid, BApp Sci (Nsg), BHIM (Hons), GDip Crit Care, GDip Periop, GCert HEd, CertIV T&A, is Project Manager, Innovation, Policy and Research, Benetas Support Office