Redefining Financial Services explores the fundamental redefinition of the role of financial intermediaries in the new century. Combining empirical kwledge with a historical approach, the author reveals that seven centuries of advances in techlogy have changed the nature of financial services very little. Examining the state of financial services today in the context of the new ecomy's evolution, Joe DiVanna investigates what changes are happening in the financial industry, where they are occurring, how they are materializing and, more importantly, why.
JOSEPH DIVANNA is an independent author, consultant and global public speaker based in Cambridge, England, where he continues to research on the nature of business during the last ten centuries. His lectures have prompted many attendees to develop a new-found interest in the study of medieval history. A thought leader and reengineering practitioner formerly with CSC Index's Research and Advisory Services, he is currently CEO of Maris Strategies Ltd.