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- DescriptionUpdated in line with the ITIL 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference guide is a useful study aid for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.
- Author(s)Duncan Anderson
- Date of Publication04/11/2013
- SubjectComputing: Professional & Programming
- Place of PublicationLondon
- Country of PublicationUnited Kingdom
- Content Noteillustrations (colour)
- Height180 mm
- Edited byThe Stationery Office
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