Reluctant Hero: A 9/11 Survivor Speaks Out about That Unthinkable Day, What He's Learned, How He's Struggled, and What No One Should Ever Forget by Dave Hollander, Michael Benfante (Hardback, 2011)

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On his way down, he and another co-worker encountered a woman in a wheelchair on the sixty-eighth floor. Benfante sat on the couch with Oprah Winfrey, where she hailed him as a hero. That's the storybook ending.