The sharing ecomy is exploding around the world and property owners are ideally positioned to benefit from renting out their house when they are away on business trips or holidays. This international edition is written for a wide audience, from complete beginners to more seasoned professionals and the concepts are applicable almost anywhere in the world. Thanks to the author's extensive experience in the hospitality industry in general and in the short term rentals industry in particular, the concepts presented in the book are timeless and the business model remains valid regardless of changes in the legislation governing this industry. One of the important benefits to the reader is the opportunity to understand the emotional commitment needed for this activity. The author's experience in the service of thousands of owners and guests brings a unique insight into this often igred but essential element. Overall, the most useful tool is the constant focus on managing expectations, risk and service delivery standards and this are carefully explained and applied to every stage in the rental cycle. The material is organised as a workbook and every chapter has checklists and clear step-by-step instructions for a safe and profitable short term rental business. While the topics in the book can be studied in particular order, it is highly recommended to read all chapters to obtain a solid understanding of the subject and to avoid costly mistakes or omissions.
The author has spent the last 20 years in the hospitality industry and is still an active player in the short term and holiday rental market in London, UK. He is at the forefront of the short term rental revolution and has contributed to the creation of the fundamental building blocks of service delivery in this field. He has held key positions with many of the best hotel chains in the world and thanks to this rich professional experience he is uniquely positioned to understand the needs and expectations of all stakeholders. For his advisory projects, the author has put together highly relevant development and operational strategies which are equally useful to complete beginners and to more experienced operators. He lives in London, UK with his wife and their three children.