Strategic workforce planning aims to proactively plan to put the right people, in the right place, at the right time at the right cost in order to mitigate workforce risk. Written by the former head of global strategic workforce planning for FedEx Express, this basic introduction guides the reader through the planning framework and presents practical tools and approaches for successful implementation. In addition, it discusses some of the major challenges of implementation facing leaders today.
Tracey Smith led the implementation of strategic workforce planning for FedEx Express. She has over 20 years of experience in the areas of Human Resources, Supply Chain and Engineering. She was born in the U.K. and has worked in both Canada and the U.S. Tracey holds masters degrees and bachelor degrees in Applied Mathematics, mechanical Engineering and Business from leading global universities.