All listings for this product
Best-selling in Textbooks
Save on Textbooks
- AU $74.90Trending at AU $85.57
- AU $68.00Trending at AU $72.97
- AU $74.00Trending at AU $85.24
- AU $79.95Trending at AU $91.09
- AU $46.36Trending at AU $48.13
- AU $81.00Trending at AU $84.05
- AU $20.00Trending at AU $28.33
About this product
- DescriptionLet's face it, we all kw people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all - the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he kws from experience that you can't simply argue it away. The key to handling irrational people is to learn to lean into the crazy - to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals why people act the way they do, how instinctive responses can exacerbate the situation and what to do instead, when to confront a problem and when to walk away, how to use a range of proven techniques including Time Travel, the Fishbowl, and the Belly Roll. You can't reason with unreasonable people - but you can reach them. This powerful and practical book shows you how.
- Author BiographyMark Goulston, M.D., is a top psychiatrist, consultant, coach, and business advisor. The author of Just Listen and Get Out of Your Own Way, he is featured frequently in major media.
- Author(s)Jill Goulston
- Date of Publication01/11/2015
- SubjectSelf Improvement: General
- Series TitleUK Professional General Reference
- Place of PublicationNew York
- Country of PublicationUnited States
- Content Noteillustrations
- Weight1 g
- Width63 mm
- Height94 mm
- Spine10 mm
This item doesn't belong on this page.
Thanks, we'll look into this.