Telephoning in English by Rod Revell, B. Jean Naterop (CD-Audio, 2004)

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By B. Jean Naterop, Rod Revell. It is suitable for use in class or for self-study. Compact Disc. Format Compact Disc. Author Rod Revell. Unit 1: How can I help you?. : Unit 8 Handling complaints. Key and tapescripts.