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With the increased pressures on business today, the workplace can be rampant with resentment, subpar performance, and inflexibility. So how does a manager address the issue of employee and coworker negativity, and create a more positive workplace? Using practical information, useful diagstic tests, and hands-on instruction, The Bad Attitude Survival Guide provides managers with the tools, insights, and strategies to identify root causes of antiproductive behaviour, diagse problems, and foster a more cooperative and productive working environment. It also realistically assesses the limitations managers might face, identifies problems that cant be corrected, and suggests how to proceed in a way that will obtain the most desirable results.
Harry Chambers is President of Trinity Solutions, Inc., an Atlanta-area consulting and training firm specializing in leadership, team coaching and building, and organizational development. He is the co-author of No Fear Management: Rebuilding Trust, Performance, and Commitment in the New American Workplace and The Bad Attitude Survival Guide, named one of the 30 best business books of 1998 by Soundview Executive Book Summaries.