Charles MacPherson lays out the essentials of entertaining and business etiquette in this small, easy-to-follow guide. His previous guide, The Butler Speaks has become a go-to resource on household management, manners and personal style. He returns w with a combination of his best tips from the first book and a wealth of new information, such as email and text-messaging etiquette, making The Pocket Butler the perfect basic overview for anyone looking for that extra edge in business and in life.
A world authority in household management and butlering, CHARLES MacPHERSON is the founder of Charles MacPherson Associates Inc., North America's only registered school for butlers and household managers. He brings over 26 years of experience in his field and is the resident butler for The Marilyn Denis Show. Charles has been featured as a columnist in the National Post and in Metro. Visit Charles at www.charlesmacpherson.com.