Adopting an informational perspective towards knowledge work, this book investigates how enterprise portals can promote knowledge creation, distribution, and use. Moving beyond the design and delivery of portals as mere information retrieval tools, an enterprise portal is viewed as a shared information work space that can facilitate communication and collaboration among organizational workers, as well as support the browsing, searching, and retrieval of information content. Adopting an information vantage point, the book uniquely explores the human issues surrounding enterprise portal adoption and use, as well as the utilization of intelligent agents to ameliorate the use of portals for knowledge-based tasks. The result is a novel, rich and comprehensive discussion on the factors affecting the design and utilization of enterprise portals for knowledge work, suitable for both graduate-level students and organizational workers alike.
Product Identifiers
Publisher
Springer-Verlag New York Inc.
ISBN-13
9781402020537
eBay Product ID (ePID)
96820740
Product Key Features
Author
B. Detlor
Publication Name
Towards Knowledge Portals: from Human Issues to Intelligent Agents
Format
Hardcover
Language
English
Subject
Computer Science
Publication Year
2004
Type
Textbook
Number of Pages
234 Pages
Dimensions
Item Height
279mm
Item Width
210mm
Volume
5
Item Weight
1170g
Additional Product Features
Title_Author
B. Detlor
Series Title
Information Science and Knowledge Management
Country/Region of Manufacture
United States
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