Recent advances in VoIP (Voice over IP) techlogy have made it the solution of choice for voice service because of its low cost and increased reliability. Voice Over IP Crash Course offers practical techlogy coverage, while discussing the business, strategic and competitive implications of VoIP deployment in corporations. The book also covers the challenges faced by service providers as they evolve to an IP infrastructure while continuing to operate the PSTN.
Steven Shepard (Williston, VT) is a professional writer and educator specializing in international telecommunications. Formerly with Hill Associates, he is the author of Telecom Crash Course, the Optical Networking Crash Course, Telecommunications Convergence, and RFID. He teaches and consults all over the world for a wide variety of corporate clients.