Certified Refurbished

We recently launched our new item condition ‘Certified Refurbished’ on ebay.com.au. This item condition is available to a select group of sellers who sell high-quality, refurbished items in certain categories.

What is Certified Refurbished?

The ‘Certified Refurbished’ program gives a select group of sellers access to list under the item condition ‘Certified Refurbished’ on ebay.com.au.

In order to list under this new item condition, sellers enter into an agreement with eBay to ‘certify’ that items included in the program are: 

  • In like-new condition
  • Inspected, cleaned and refurbished by a manufacturer or manufacturer-approved vendor
  • In new packaging with original or new accessories

Sellers in the program must also agree to other terms such as: 

  • Free standard delivery 
  • An express delivery option 
  • 30 Day seller paid returns
  • A minimum warranty of 12 months

Why we Launched the Certified Refurbished Program

We’ve launched this program as buyers continue to show interest in shopping refurbished items, so they can buy from their favourite brands for less. We’ll merchandise and market items in this program to buyers onsite. Buyers will be able to filter their search to see only ‘Certified Refurbished’ items and they’ll see an item is ‘Certified Refurbished’ on listing pages where they can find out more about the program and what it offers.

How to get Involved

If you sell manufacturer refurbished items in the following categories and are interested in being part of this program, you can email us at certifiedrefurbishedau@ebay.com. We will continue to look at adding more categories as the program evolves. 




Category ID #

DVD, Blu-ray & Home Cinema


Camera Drones


Hair Dryers


Tripods & Supports


Hair Clippers & Trimmers


Straightening & Curling Irons


LEGO Bricks & Building Pieces


Electric Toothbrushes




Portable Audio and Headphones