We endeavor to bring high-quality products used in household from US to Australia. Fast Free Delivery and world-class customer service are our top priorities. Whatever problem you have with the products, please contact us and we will fix it immediately. As Australian Government started collecting GST on imports under A$1000, the prices of the products in my store have increased accordingly. From customer's perspective, the process of purchase remains the same . We will take care of the tax and there is nothing you need to worry about. You purchase the product and just wait for it to arrive at your home. And our Service Promise does not change. If there is something wrong with your order (for example, defective product received), you will not need to pay a cent out of your pocket. Whatever problem you are having, please contact us and we will fix it for you as soon as possible.