Selling

Listing Your Item

All about listings

1 min overview
Creating and managing listings

Creating a listing is the first step in getting your item in front of buyers. Depending on your needs, we have a range of tools and options to help make sure your listing ends in a sale.

1 min article
Selling limits

Selling limits are designed to help you grow your business in a manageable way and ensure you can give your buyers great service. As you get more comfortable meeting buyer demand, we'll increase your limit. 

1 min article
Selling with Buy It Now

Buy It Now is the simplest way to price an item on eBay, and lets your buyers make a purchase right away.

2 min article
Selling through auctions

When you list an item for sale in an eBay auction, you choose a starting price, and interested buyers place bids. When the auction ends, you sell to the highest bidder.

1 min article
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Choosing how to get paid

When you list an item on eBay, you choose how buyers pay you. In most categories, you must accept either PayPal or credit and debit cards.

1 min article
Setting buyer requirements

To increase your chances of making a sale, you'll usually want as many potential buyers as possible. However, we understand that there may be certain types of buyer you don't want to do business with. To manage who can buy from you, you can use our buyer requirements feature.

2 min article
Cancelling bids and managing bidders
As a seller, there are some situations where you can cancel a bids that have been placed on your auction style listings. However, once canceled, a bid can't be reinstated.
2 min article
Revising a listing

You can usually make changes to your eBay listings, but there are some restrictions depending on what you want to change and when. There's no fee to revise a listing unless you add a special feature or raise your asking price.

2 min article
Finding your sold items

You can find a history of the items you've sold in both My eBay and Seller Hub.

2 min article
Cancelling a listing

You can cancel an eBay fixed-price listing at any time, but auction listings can only be cancelled in certain situations.

2 min article
Relisting items

If an item you list on eBay doesn't sell, we can automatically relist it for you to get it back in front of buyers.

2 min article
Fees & Invoices

Fees, credits and invoices

1 min overview
Selling fees

We charge two basic selling fees: an insertion fee when you create a listing, and a final value fee when your item is sold. The amount we charge depends on the item's price and the format and category you choose for your listing.

3 min article
Viewing your invoice

Your invoice summarises all your monthly selling activity. It shows payments you've made, selling fees and discounts, as well as any refunds or credits applied to your account during the billing cycle.

1 min article
Viewing your account balance

Your eBay account balance shows your current balance of any fees from your recent selling activity. It also shows any past due amounts.

1 min article
Updating your billing settings

You can change or update your billing information – including your address, billing currency, and the payment details you use for automatic payments – whenever you need to.

3 min article
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Setting up and changing your payment method

When you create a seller account, you'll need to add a payment method to pay for any eBay selling fees or charges. You can choose PayPal, direct debit, or credit card as your payment method.

2 min article
Taxes and import charges
When you sell on eBay, you're responsible for paying any taxes that your country requires, such as Goods and Services Tax (GST). You're also responsible for informing international buyers about import charges they'll need to pay when they receive their item.
5 min article
Fee credits

Most transactions on eBay go smoothly, but if something does go wrong with a sale, you'll usually qualify for a credit on the final value fee.

3 min article
Store fees

For a monthly subscription, you can run your own eBay Store. The fees and benefits vary depending on the type of Store subscription you choose.

2 min article
Motors fees

The fees for selling a vehicle are different from those for selling items in other categories, but the overall structure is the same. We charge an insertion fee when you create a Motors listing, and a final value fee when your vehicle is sold.

1 min article
Fees for using PayPal

We don't charge fees for using PayPal on eBay. However, if you accept PayPal payments, PayPal will charge a fee when you complete a sale, and the buyer pays with PayPal.

1 min article
Getting Paid

Getting paid

1 min overview
Sending invoices to buyers

If your buyer hasn't gone directly through eBay checkout, you may need to send them an invoice.

4 min article
Getting paid for items you've sold

When a buyer purchases one of your items on eBay, how you get paid will depend on the payment methods you offer and which one the buyer chooses at checkout.

2 min article
Resolving unpaid items with buyers

After you've made a sale on eBay, it’s usually a smooth process to complete the transaction with the buyer, but sometimes you might find yourself in a situation where the buyer hasn't yet paid for the item they bought. If that happens, contact the buyer to try and resolve the issue, but we're always here to step in and help if needed.

2 min article
Cancelling a transaction

If something has gone wrong after you’ve completed a sale, or the buyer has got in touch looking for your help to resolve a problem, you might need to cancel a transaction.

2 min article
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Getting paid through PayPal

When you accept payment through PayPal, your buyers pay directly to your PayPal account. You'll get an email to let you know you've been paid.

1 min article
Pending payments

We know how important it is for sellers to receive their payments promptly, and we want you to receive your money as soon as possible. However, we may sometimes need to put a hold on your funds until your transaction is completed. If you see a payment pending in your account, it may be because we've placed a temporary hold on it.

3 min article
Postage

Posting your items

2 min overview
Setting up your postage options

From sending through the post to arranging a local pickup, there are many ways to send items to your buyers. By offering more than one delivery option, you'll be able to attract different types of buyers.

2 min article
Postage rates for sellers

When a buyer's deciding whether to purchase one of your items, the cost of postage can make a big difference. Offering free postage, or reducing postage charges as much as possible, can help you win over undecided buyers, and grow your business.

1 min article
Using our postage calculator

When you create a listing using the calculated postage option, we use our postage calculator to automatically update the postage charge a buyer sees based on their location, and the details you provide on your package and delivery service.

2 min article
Labels and packaging tips

Find out everything you need to know about getting the items you've sold to the buyer quickly and safely.

2 min article
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Estimated delivery dates

For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an estimated delivery date on eBay listings.

2 min article
Tracking items you've sold

Uploading tracking details after you've sent an item lets both you and your buyer see where it is along its journey, all the way through to when it's been delivered.

1 min article
International postage for sellers

Selling internationally is a great way to grow your business, and it's easy to get started. Simply add international postage and your listings will become available to millions of eBay buyers worldwide.

3 min article
Offering combined postage

When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package.

1 min article
Postage discounts

Offering postage discounts can encourage buyers to add more of your items to their purchase. By setting up postage rules you can automatically apply a discount to the postage cost when a buyer purchases multiple items, or even offer savings on postage as a promotional tool in your listings.

2 min article
Selling Tools

Selling tools

3 min overview
Seller Hub

Seller Hub is the central place for managing your eBay business. It's free to use and consolidates all our selling tools into one location. It also gives you useful data and recommendations to help you grow your eBay sales.

3 min article
Selling with the eBay app

With the eBay mobile app it's easy to create, edit, and monitor your listings. You can also relist items, and provide tracking information – all while on the go. 

3 min article
Selling Manager and Selling Manager Pro

Selling Manager is a free tool developed to help medium-volume sellers run their eBay businesses. Selling Manager Pro is a paid monthly subscription service that includes additional features, and is more suitable for high-volume sellers.

3 min article
Selling templates

If you're a frequent eBay seller, you can simplify how you create high-quality listings with reusable templates.

3 min article
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Promotions Manager

Promotions Manager provides eBay Store subscribers with an easy way to set up special offers on eBay. Promotions can help you attract more buyers, clear old stock, increase average order size, and even lower postage costs by bundling more items per order.

3 min article
Sales Reports

Our Sales Reports tools give you the detailed information you need to understand how your business is performing on eBay, and how you can improve your sales.

2 min article
File Exchange

High-volume sellers can upload and manage their inventory in bulk using eBay File Exchange or our Merchant Integration Platform.

3 min article
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