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Seller feedback (3,058)
- o***o (1718)- Feedback left by buyer.Past 6 monthsVerified purchaseSeller followed through with courier to ensure item delivered by post rather than the courier. Appreciated, thank you. I have dealt with this seller previously, good response to customers. Champion!
- _***l (239)- Feedback left by buyer.Past 6 monthsVerified purchaseThe item was shipped but never arrived. This can happen on the long journey from China to Norway and is NOT the seller's fault! Friendly communication, refund. An honest seller I can recommend.
- 4***8 (297)- Feedback left by buyer.Past monthVerified purchaseI have been corresponding with the seller since 18/May regarding a wrong-sized item that was delivered. I provided clear photo evidence showing that the item received does not match the product description. Despite 4 weeks of communication and multiple followup, I haven't receive a refund or sulotion. Each response has simply asked me to wait. Additionally the seller attempted to use the refund as leverage to influence my feedback, which is highly unethical and against fair trading standards.Reply from: 2018bestbuybest- Feedback replied by seller 2018bestbuybest.- Feedback replied by seller 2018bestbuybest.dear customer this is Jasmine from eBay store, how are you? i feel so sorry for the trouble that we have brought to you, but if you are not satisfied with this item , we hope you choose to communicate with me first, so we can solve the problem in a friendly way, now i can issue you full refund as the compensation, is this fine？ i also wish that you could kindly help me revise the negative feedback into the positive one after you get the full refund, is this ok?
- e***c (34)- Feedback left by buyer.Past yearVerified purchaseThis is the third one of these I have purchased in the last few months. They are an excellent product for the price, this merchant shipped fast. The packaging was not as good as it should have been, considering this is an electronic device. However, it has arrived intact, so I am happy with this purchase, and this store 4/5 stars ☆☆☆☆
- a***g (777)- Feedback left by buyer.Past monthVerified purchaseThis is a third item that I have that is a vida XL . How are you meant to assemble this tv stand without instructions. No instructions whatsoever in the carton when unpacking. VERY POOR ABILITY from this supplier. Very user / Assembler friendly.
- c***b (34)- Feedback left by buyer.Past 6 monthsVerified purchaseQuality is flinsy & it arrived partially broken as it was thinly packaged, definitely needs to be boxed because the article is plastic.