The service I received was 100 % brilliant. The bike arrived about one week after ordering it, delivered for free to my door in Tasmania. The bike was packaged like I have never seen before. Every part was carefully wrapped in soft foam wrapping and tied up with neat bows - simply pull one end and it was undone - no knife needed. The instructions for putting the bike together were detailed and spot on. I highly recommend this company and this bike. Thank you.
1***t (70)- Feedback left by buyer.
Past year
Verified purchase
Good bike arrived with damaged seat e mailed to let them know had a reply within two hours to say they will post out new seat and gifts that were advertised would be coming separately, still waiting, fingers crossed.
r***5 (575)- Feedback left by buyer.
Past year
Verified purchase
good bike and comunication ok delivery was not great probably courier they are using waisted a few days waiting for delivery
i***c (58)- Feedback left by buyer.
Past 6 months
Verified purchase
Easy to assemble. I've had a Milano plus before. Love the bike. After sales service was very important for me. Most businesses sell you something and they don't check in with you to make sure all is OK. Appreciated - Thank you.