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Pertemba

Pertemba

948K items sold
12K followers
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About us

Originally founded in 1986 as Universal Textiles selling hosiery products the company was transformed in 2012.

Now named Pertemba, we have evolved into an Internationally renowned seller of high quality products, ranging from clothing, shoes and bags to homeware, giftware, outdoor and pet products across over a thousand top brands.

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Location: United KingdomMember since: 11 August 2005Seller: pertemba

Business details

VAT number: CH 328469747, GB 881222534

Store policies

Postage
Returns

Feedback ratings

Last 12 months

Positive13,179- positive feedback in last 12 months
Neutral268- neutral feedback in last 12 months
Negative162- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage costs
5.0
Postage speed
4.9
Communication
4.8

Seller feedback (351,409)

  • s***j (497)- Feedback left by buyer.
    Past month
    Verified purchase
    The item delivered was incorrect. So I contacted the seller, who responded extremely swiftly and requested photos of the item I received. Once I had done this then a refund was issued instantly, and labels were sent to me so that I could return item at no cost to me. No complaints at all from me regarding the seller's excellent communications and customer services. Five Star eBayer.
  • 4***o (79)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Look very nice, new with tags as described, very soft material, great price, look very nice. My sister is going to love these new PJ'S. Thank u so much!!! A+++++ seller. Great communication also bc i was confused about the overseas shipping at first and they messaged me back immediately to clarify about them not being delivered to my house yet a few days ago.
  • f***h (916)- Feedback left by buyer.
    Past month
    Verified purchase
    Item was as described well packaged. Colour is a little darker than shown but I'm sure it will lighten with washing. Bought these previously from Next, but now discontinued. Free postage too. Just what was looking for. Thank you.
  • 5***s (36)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Artikel wie beschrieben, guter Preis, Lieferung schneller als angekündigt. Auf eine Nachfrage meinerseits kam umgehend eine freundliche und hilfreiche Antwort. Alles bestens!
  • 6***1 (70)- Feedback left by buyer.
    Past month
    Verified purchase
    Seller doesnt accept messages which is not very helpful if you need to ask something prior to buying. They have t shirts with multi buy offer on, but you have to buy 2 of the SAME t shirts to get it... Even though there are other t shirts which are the same price. Seems a very strange & backwards way to do business to me. I raised both these issues with them but the reply was very generic... The item did arrive as described & within 5 days though. Pleased with item but would not buy from again
    Reply from: pertemba- Feedback replied by seller pertemba.- Feedback replied by seller pertemba.
    Hello, I am sorry to hear you were unable to contact us prior to purchasing, I can see all our channels are open to receiving messages, I can only assume there was a technical issue with eBay. I have passed your feedback to the relevant department to review the offers and hopefully open the offer to other items. Please accept my apologies for any disappointment caused.
  • a***a (747)- Feedback left by buyer.
    Past month
    Verified purchase
    I was a bit worried by the negative feedback (seen after purchase) but I am very grateful to have had a smooth transaction, Fast reply to my message, Purchased 1st July, dispatched 4th July, received 5th July. Correct item received. Thank you very much:)
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!360/1000