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About us
**WHO ARE WE? WHAT WE DO?** Read on.....
SPP Creations is eBay store for Sterling Products & Printing. We believe memories should be seen and shared. Not hidden in books and phones.
We understand that grieving for a beloved pet, which has been an integral part of one's family, is no different to losing a family member of the humankind. Memories are all one has left to hold onto.
We specialise in producing personalised pet memorial products and transforming ordinary photos into beautiful, cherished memories and extraordinary gifts and keepsakes that can be cherished for many years. Behind each product is a small family-based business operating in Albury Wodonga NSW since 2015. Our personalised service is structured to ensure the production process is completed as quickly and simply as possible, and with the utmost respect, due care and compassion.
We look forward to assisting you with your memorial plaque or box. Contact us if you have any questions.
SPP Creations is eBay store for Sterling Products & Printing. We believe memories should be seen and shared. Not hidden in books and phones.
We understand that grieving for a beloved pet, which has been an integral part of one's family, is no different to losing a family member of the humankind. Memories are all one has left to hold onto.
We specialise in producing personalised pet memorial products and transforming ordinary photos into beautiful, cherished memories and extraordinary gifts and keepsakes that can be cherished for many years. Behind each product is a small family-based business operating in Albury Wodonga NSW since 2015. Our personalised service is structured to ensure the production process is completed as quickly and simply as possible, and with the utmost respect, due care and compassion.
We look forward to assisting you with your memorial plaque or box. Contact us if you have any questions.
Store policies
Postage
Returns
Seller Feedback (1,647)
- 6***s (134)- Feedback left by buyer.Past monthVerified purchaseDealt with this company before, will continue to come back as a return customer. Communication from Deborah is excellent, quality plaque delivered to my specifications with care and empathy for my loss. Highly recommend.
- n***3 (57)- Feedback left by buyer.Past 6 monthsVerified purchaseThis is one of the best companies I have ever dealt with, once the order is placed the turnaround from communication to sign off and then receiving the product is nothing short of brilliant. Deborah also displayed tender emotion for the loss of our pet and the final product is wonderful. Thankyou for your superb customer service and outstanding product.
- m***o (39)- Feedback left by buyer.Past 6 monthsVerified purchaseThe plaque was beautiful Thank you Deborah Great communication Trouble receiving proof through Hotmail account Beautiful cropping of picture Quick delivery Packaged well I am very happy
- 7***o (784)- Feedback left by buyer.Past monthVerified purchaseAmazing service from Deborah, she went over and above to really help get the plaque perfect!! She understood what we went through and it turned out exactly what we wanted. Highly recommend. 10/10
- l***i (157)- Feedback left by buyer.Past 6 monthsVerified purchaseSecond time ordering from your company, amazing service and super fast postage. Deb is lovely to deal with at a sad time! Thankyou so much!
- i***d (122)- Feedback left by buyer.Past yearVerified purchaseI was somewhat disappointed with the final result especially for the price. The writing was good but the picture, the most important aspect of the plaque was not true to the photo. It was dark and not really what I was after. The seller offered explanation but I didn't think it was satisfactory. Unfortunately they were more proficient with the excuses rather than keeping the customer happy. Quite disappointing given that the attention I received in the beginning was so good.Reply from: sppcreations- Feedback replied by seller sppcreations.- Feedback replied by seller sppcreations.As explained to customer, to keep product affordable we use the photo as provided to us; no modifications or changes made by us. The heat process to produce plaque is over 200 deg Cel. Customer said photo in finished product too dark. The area of concern was natural shadow in photo. Finished result out of our control. Customer received extensive communications during process, gave Authority to Print, product produced & delivered before Xmas. 1st negative feedback in 8 years.