tiantianupup | eBay Australia Stores

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About us

Location: ChinaMember since: 20 September 2011Seller: tiantianupup

Top Rated Sellertiantianupup is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive686- positive feedback in last 12 months

Neutral23- neutral feedback in last 12 months

Negative14- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description

4.8

Reasonable postage costs

5.0

Postage speed

4.9

Communication

5.0

Seller feedback (95,538)

m***b (1679)- Feedback left by buyer.
Past 6 months
Verified purchase
Item exactly as described. Well packaged and fast shipping. Great price too. Happy to recommend this seller.
6***c (5)- Feedback left by buyer.
Past 6 months
Verified purchase
The delivery was actually much faster than the estimated date; the packaging was perfect (please note: no wastage of huge and unnecessary boxes, just right and sustainable); and the materials are of visibly good quality. Thank you very much to the seller.
1***g (1679)- Feedback left by buyer.
Past month
Verified purchase
Excellent seller, A+ communications, nice toggle clamp latches, with good packaging and fast post. Thankyou.
0***a (1121)- Feedback left by buyer.
Past 6 months
Verified purchase
FANTASTIC!!!!!!!!, items arrived super quick, items are WAY better than described, great communication with seller, highly recommend this seller!!!!!
f***b (205)- Feedback left by buyer.
Past 6 months
Verified purchase
The seller is providing a quality product and were quick in processing the order. They were let down by the delivery service, provided by Aramex, who finally managed to deliver the item from Sydney to Melbourne 17 days after the seller shipped it. This is not the seller's fault- they did not receive value for money. But buyers should know that receiving your parcel may require follow up with the courier service and that it may take some time. I hope the seller changes delivery service.
r***e (51)- Feedback left by buyer.
Past 6 months
Verified purchase
An agreement with the seller was reached about the issue and the case was solved. The seller explained a misunderstanding with their suppliers affected the quantity delivered. The seller advised a change on the description stating the correct quantities of the product will be made in their advertising ASAP. Communication with buyers needs also to be more efficient & speedy to avoid buyer s adverse reactions such as requests for refund and negative feedback due to the lack of a timely response.
Reply from: tiantianupup- Feedback replied by seller tiantianupup.- Feedback replied by seller tiantianupup.
sorry,we will improve it in the future,pls contact us to offer you solution if you have any problem

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