factorydirect-au

All feedback (25,624)

• -***g (2097)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great Product and Price As Described Great communication Fast delivery Pleasure To Deal AAA+
• r***l (688)- Feedback left by buyer.

  Past year

  Verified purchase

  Great communication, great fast speed delivery, great help getting tv in the shed. They made sure screen was perfect before leaving it with me. Tv is everything I was hoping for! Works great! Unsure why their is negative feedback, but I can't be any more happier with this service. ONLY thing I question is when they delivered box was already opened and sticky taped together, they said they opened it to make sure its OK, maybe put that in the description, overall I say a massive THANKYOU!
• e***m (2281)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As described. Arrived in 2 weeks in good condition. Happy with tv, but communication from seller and courier was very poor. Checked every day for tracking details,every time said had not been collected yet, first I knew it was coming, was a message 3 hours before it was delivered, so I had to leave work and loose 1/ 2 a days wages.
• c***r (140)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great value and quality, delivery very quick and well packed. No hesitation in recommending the Seller.
• z***k (2381)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I paid $999 for a fridge which had free postage listed on the page. Seller now wants $700 to post to me and is refusing to respond to messages. I am without a fridge and less $999. He won’t even refund me. Avoid this seller at all costs. Worst seller in my history of buying from eBay. Now I have to wait 22nd January to open a dispute with eBay and hopefully get my money back. I dint even have money to buy a new fridge 🛑🛑🛑😔
• l***y (44)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The stove arrived and on unpacking it had damage to the rear right hand corner , on further examination we discovered it didn't have any adjustment legs in the packaging , so as off yet it is still useless and unable to be used . We immediately sent factory direct a email asking for the feet and pictures of the damage and as off today we still haven't heard from them . How a company expects to get positive reviews when the don't even reply to a email is beyond me .