Author Biography
Rick Durham and Lisa Hornaday are consultants, speakers, and authors. They facilitate leadership development, teamwork, and business process improvement with Fortune 500 companies, midsize and small organizations, educational institutions, and all levels of government. They have more than 30 years of experience partnering with executives, managers, and teams. Rick and Lisa have served as talent development and business process improvement leaders for several large organizations. Rick has a Master's degree in Industrial/ Organizational Psychology from the University of Tennessee at Chattanooga. Lisa has a Master's degree in Management, Human Relationship, and Organizational Behavior from the University of Phoenix.