Being an effective communicator is hard work, but it is the single most important part of a managers role. Many of us think we are good at it its all those people who dont listen who are the problem! The Communicators Pocketbook covers the dynamics of communication, how to be effective, likely barriers, styles of communication and technology at work. The book concludes with a series of checklists that will enable you to take stock of your communications skills and shortcomings and to put these into context at both an organisational level and a group or team level.