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Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns by Ben Benjamin, Amy Yeager, Anita Simon (Paperback, 2012)

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Author: Amy Yeager, Anita Simon, Ben Benjamin. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses Praise forConversation Transformation .

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Product Information

One of the New York Post's Top 10 Best Career Books of 2012Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: AWARENESS Learn to recognize an ineffective communication pattern the instant it occurs ACTION Use specific new strategies to turn the conversation in a better direction PRACTICE Engage in repeated, structured practice to turn those actions into new habits Praise for Conversation Transformation: Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions. -SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life. -SENATOR JOHN F. KERRY Practical, inspiring, and powerful. You will never look at your conversations the same way again. -SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand

Product Identifiers

Publisher
Mcgraw-Hill Education-Europe
ISBN-13
9780071769969
eBay Product ID (ePID)
113890486

Product Key Features

Author
Ben Benjamin, Amy Yeager, Anita Simon
Publication Name
Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
Format
Paperback
Language
English
Subject
Business
Publication Year
2012
Type
Textbook
Number of Pages
256 Pages

Dimensions

Item Height
229mm
Item Width
152mm
Item Weight
348g

Additional Product Features

Title_Author
Anita Simon, Ben Benjamin, Amy Yeager
Country/Region of Manufacture
United States

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item 1 Amy Yeager Anit Conversation Transformation: Recognize and Overcome (Paperback)
AU $51.35
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item 2 Amy Yeager Anit Conversation Transformation: Recognize a (Paperback) (US IMPORT)
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item 3 Conversation Transformation: Recognize and Overcome the 6 Most Destructive Commu
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Picture 1 of 1

Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns by Ben Benjamin, Amy Yeager, Anita Simon (Paperback, 2012)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

item 1 Amy Yeager Anit Conversation Transformation: Recognize and Overcome (Paperback)

item 2 Amy Yeager Anit Conversation Transformation: Recognize a (Paperback) (US IMPORT)

item 3 Conversation Transformation: Recognize and Overcome the 6 Most Destructive Commu

Best Selling in Adult Learning & University

Polyvagal Exercises for Safety and Connection: 50 Client-Centered Practices by Deb Dana (Paperback, 2020)

Save on Adult Learning & University

Ford Falcon EF, EL/Fairlane NF, NL/LTD DF, DL 1994-1998 Haynes Workshop Manual

Netter Atlas of Human Anatomy: Classic Regional Approach

Michael Price Nick Vandome Windows 11 for Seniors in easy steps (Paperback)

BORN IN 1971?... 1951?BIRTHDAY...Australian Social History....Chrisi, Birthdays

It's Not You: How to Identify and Heal from NARCISSISTIC People by Ramani Durvas

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